Returns & Exchanges
At Tlyard, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return policy for items in their original, unworn condition. Our streamlined process ensures that if a piece doesn't fit your style, you can exchange or return it with ease.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging with all tags attached to ensure they are protected during transit.
- 3.Ship the Items
Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.